Privacy Policy
Privacy Policy – People’s Insight: Your Voice Heard
Effective Date: 5th September 2025
At People’s Insight, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, newsletters, social media channels, and other services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a) Contact Information:
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Name, email address, telephone number, and other details you provide when subscribing to newsletters, submitting enquiries, or contacting us.
b) Account and Contribution Information:
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Information you provide if you register to comment, contribute articles, or engage as a citizen journalist, including username and biography details.
c) Usage and Device Information:
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IP address, browser type, operating system, device identifiers, pages visited, time spent on site, links clicked, and other behavioural data collected automatically.
d) Cookies and Tracking Data:
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Cookies and similar technologies are used to personalise content, improve website functionality, measure performance, and deliver relevant advertising. You can manage or disable cookies via your browser settings.
e) Third-Party Information:
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If you interact with our social media channels or third-party platforms, we may receive information from those platforms according to their privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide, manage, and improve our website, content, and services.
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To deliver newsletters, alerts, updates, and other communications you have opted into.
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To respond to questions, comments, and other inquiries.
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To analyse trends, measure engagement, and enhance user experience.
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To detect, prevent, and respond to fraud, security threats, or misuse of the website.
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To comply with legal obligations and enforce our terms of use.
3. Legal Basis for Processing
Under UK GDPR, our legal basis for processing your data includes:
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Consent: where you have agreed to receive newsletters or other communications.
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Contractual necessity: to provide services you have requested.
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Legitimate interests: for improving our website, delivering content, and protecting against fraud or security threats.
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Legal obligations: where required by law.
4. Sharing Your Information
We will not sell or rent your personal information. We may share data with:
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Service providers and partners: such as IT, analytics, email, and hosting services to operate the website efficiently.
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Legal authorities: when required by law or to protect our rights, property, or safety.
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Business transfers: in case of sale, merger, or acquisition of People’s Insight.
5. International Data Transfers
If your data is transferred outside the UK, we ensure it is protected in line with UK data protection laws, through safeguards such as standard contractual clauses or working with providers certified under recognised privacy frameworks.
6. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you.
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Correct inaccuracies or update your data.
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Request deletion of your personal data.
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Object to processing or restrict how your data is used.
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Withdraw consent where processing is based on consent.
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Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated.
To exercise these rights, please contact us at privacy@peoplesinsight.co.uk.
7. Data Retention
We retain your personal information only as long as necessary for the purposes described, including legal, regulatory, and reporting obligations. Usage data and cookies may be retained for shorter periods, typically up to 24 months, unless otherwise anonymised.
8. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encrypted storage, secure access controls, regular audits, and staff training.
9. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. These include:
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Essential cookies: required for site functionality.
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Performance cookies: to track visitor behaviour and improve content.
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Advertising cookies: to deliver relevant advertising, including via third-party networks.
You can manage or block cookies via your browser settings, though some features may be limited.
10. Third-Party Links
Our site may contain links to third-party websites. People’s Insight is not responsible for their privacy practices. We encourage you to review the privacy policies of any linked websites.
11. Children’s Privacy
People’s Insight is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us immediately.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated. We encourage you to review this page periodically for any changes.
13. Contact Us
If you have questions or concerns about this policy or how we handle your data, contact us at:
People’s Insight: Your Voice Heard
Email: privacy@peoplesinsight.co.uk
Address: 20 Shakespeare Close, Leicester, LE3 2SX